I'm Matt Hurley, a design researcher from Sydney.

I help teams understand their users, driving customer behaviour through research and design.

Get in touch See my work

Working with

Shippit
TafeNSW
Disney Parks & Travel (Australia and New Zealand)
UNICEF Australia
Qantas
Insurance Australia Group
Commonwealth Bank of Australia
MYOB

Shippit — Enhancing multi-partner shipping solutions through user experience research.

Disney — Helping Australian parents plan the holiday of a lifetime for their family.

UNICEF — Growing monthly donations; providing support to children in need all around the world.

RedBalloon — Promoting a user-centered design approach to help customers find the perfect gift.

IAG (NRMA Insurance) — Improving online claims; helping customers get back on the road.